Southwest CEO: Airline ‘almost cannot apologize enough’ for holiday travel chaos

Following the holiday travel chaos that canceled nearly 17,000 flights, Lester Holt spoke one-on-one with Southwest CEO Bob Jordan on the Department of Transportation’s investigation and how the airline is trying to prevent future issues. » Subscribe to NBC News: http://nbcnews.to/SubscribeToNBC » Watch more NBC video: http://bit.ly/MoreNBCNews NBC News Digital is a collection of innovative and powerful news brands that deliver compelling, diverse and engaging news stories. NBC News Digital features NBCNews.com, MSNBC.com, TODAY.com, Nightly News, Meet the Press, Dateline, and the existing apps and digital extensions of these respective properties. We deliver the best in breaking news, live video coverage, original journalism and segments from your favorite NBC News Shows. Connect with NBC News Online! NBC News App: https://smart.link/5d0cd9df61b80 Breaking News Alerts: https://link.nbcnews.com/join/5cj/breaking-news-signup?cid=sm_npd_nn_yt_bn-clip_190621 Visit NBCNews.Com: http://nbcnews.to/ReadNBC Find NBC News on Facebook: http://nbcnews.to/LikeNBC Follow NBC News on Twitter: http://nbcnews.to/FollowNBC Get more of NBC News delivered to your inbox: nbcnews.com/newsletters #NBCNews #Southwest #Airlines

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