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Microsoft 365 Chat combines the power of artificial intelligence (AI) with your work data and apps to help you unleash creativity, unlock productivity, and uplevel skills.
Like your average AI chat app, Microsoft 365 Chat can find information on the web and write poems, but with the added value of being able to incorporate your work content, such as chats, emails, and files to help you draft content, catch up on what you might have missed, and get answers to specific work questions.
Ready to try it out? Let’s get started!
How to open Microsoft 365 Chat
You can access Microsoft 365 Chat in several ways:
What to do with Microsoft 365 Chat
Here are a few things you can do with Microsoft 365 Chat:
Prompt and iterate
The keys to unlocking as much value as possible are writing great prompts and embracing iteration. A prompt is the set of instructions that you use to tell Copilot what you want. We find that the best prompts for Copilot include some combination of goals, context, details, and/or data.
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Goal: What do you want Copilot to do?
I want a list of 3-5 bullet points to prepare me…
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Context: What’s the context in which you’re trying to achieve an objective?
…for an update to my manager.
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Details: What do you want the response to look like?
Respond with headers for each point and enough detail to provide context…
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Data: What data sources should Copilot focus on?
…and focus on Word docs and email over the last five days.
Tip: When you’re giving Copilot instructions, you can direct it to specific work content by using the forward slash key (“/”), then typing the name of a file, person, or meeting.
If you write a prompt and don’t reference a specific file, person, or meeting, Copilot will determine the best source of data for its response, including all your work content.
The power of Copilot is often not unearthed with one perfect prompt, but rather, with a little back-and-forth conversation. Did it get close the first time, but focus on the wrong time period? Did it give you a big block of text when you wanted a numbered list? Copilot is a multi-turn experience, so just follow up with another prompt, and Copilot builds on its initial response to get closer to what you’re looking for.
How does Microsoft 365 Chat differ from Copilot in Microsoft 365 Apps?
Microsoft 365 Chat works across multiple apps and content, giving you the power of AI together with your secure work data. Its ability to synthesize information and create things from multiple sources at once empowers you to tackle broader goals and objectives.
On the other hand, Copilot in Microsoft 365 Apps (such as Word or PowerPoint) is specifically orchestrated to help you within that app. For example, Copilot in Word is designed to help you better draft, edit, and consume content. In PowerPoint, it’s there to help you create better presentations.
Help shape the future of AI
AI is exciting new technology, but it’s very early in development and we’re still learning. Sometimes Copilot gets things wrong, so it’s important to check the content that it generates.
Give us your feedback! Please use the thumbs-up and thumbs-down buttons to tell us what you like (or don’t like), anything that Copilot gets wrong, or what we can do to improve your experience.
See also
Unleash your productivity with AI and Microsoft 365 Copilot
Frequently asked questions about Microsoft 365 Copilot
Microsoft 365 Chat prompt examples
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